privacy policy

This privacy policy will explain why Utne Hotel collects information about you, how we use this information and how we safeguard your privacy. This privacy policy declaration is regarding treatment of personal information collected by Utne Hotel at utnehotel.no and connected digital channels. Personal information is information related to an identifiable person, such as name, email address, phone number etc. If you want to know what kind of personal information we keep about you, or you have any other questions, please contact us at reception@utnehotel.no

How we collect personal information

Information from our contact forms will be stored in our e-mail reception@utnehotel.no and in our Content Management System (WordPress).

Rules for treatment of personal information

We call the use of personal information for treatment of personal information. This includes gathering, registration, storing, extradition or a combination of these things. Treatment will be regulated by the general data protection regulation. Utne Hotel may treat personal information to purposes that keep an eligible interest as long as this does not contradict the privacy of the user. Utne Hotel has commercial interests in collecting the users´ IP-address to make services at the web page function optimal.

Who will have access to your information?

Only Utne Hotel, and our suppliers when necessary, will have access to your personal information.

We will use all caution to make sure that our employees and third-parties with access to your information have the right information to make sure they will treat your personal information in accordance to this agreement and our obligations to the privacy policy law. We never sell any information to third-parties.

How long do we store your information?

If you have a customer relationship with us, we will store your information as long as you are a customer. In cases where we might have a mutual interest in a later cooperation, we will keep your information also after ended customer relation. We will keep necessary information about billing for accounting.

Details about our suppliers

Our following suppliers might also gather and store information at utnehotel.no

Google Analytics
We gather statistics on how our services are being used. Treatment of this information makes it possible for us to make a better user experience for you. Google Analytics uses cookies to map user activities and trends. We are using this information to improve our web page and to learn about which services that interests you.

Booking.com
For at du skal kunne fullføre bestillingen din, må opplysningene dine deles med vår leverandør booking.com. Du kan lese Booking.com sin personvernerklæring her.

In order for you to complete your order, your information must be shared with our supplier booking.com. You can read Booking.com’s privacy policy here.

You can learn more about how we use cookies here.

Contact via email, phone and text message
As our customer we might contact you via email, phone or text message. This might concern general things regarding your customer relationship with us, for example a confirmation of your ordered goods or services. Your contact information and written correspondence will in these cases be kept.

Your right to access, correct and delete information

If we are treating personal information about you, you have the right to access your information. The IP-addresses we collect are not connected to a person, and therefore we do not know who this is. The access of personal information by Utne Hotel is only regarding subscription to our newsletters.

You can ask for a copy of your information. Please contact us at reception@utnehotel.no

In the case of wrong or incomplete information, or you are not able to correct it, you may ask us to correct the information.